Business Process Management (BPM) is crucial for agencies aiming to boost efficiency and growth. It streamlines workflows, reduces errors, and cuts costs. By optimizing processes, BPM enables teams to focus on high-value tasks, improving productivity and motivation. Implementing BPM is essential for agencies to thrive in today’s competitive landscape.

Strategy is the overall approach or plan; planning is breaking down the strategy into specific tasks and timelines; implementation is executing the plan to achieve the desired outcomes. All three are essential for achieving organizational goals.