Business Process Management (BPM) is crucial for agencies aiming to boost efficiency and growth. It streamlines workflows, reduces errors, and cuts costs. By optimizing processes, BPM enables teams to focus on high-value tasks, improving productivity and motivation. Implementing BPM is essential for agencies to thrive in today’s competitive landscape.

As a business owner, you likely toggle between two mindsets - solo mode and CEO mode. In solo mode, you decide based on your personal preferences. This lens can be limiting.